Customer Reviews for Bissell Proheat 2X™ Deep Cleaner
Bissell Proheat 2X™ Deep Cleaner
Proheat 2X™ deep cleans carpets, stairs and upholstery using built-in hot water heaters to provide maximum cleaning. Removes stubborn pet stains, tracked-in dirt and tough pet odours with water and chemical formula mix, and rotating brushes loosen more ground-in dirt and stains. Deep cleaner keeps your carpet looking new longer with effective customized cleaning. The rotating brushes consist of 10 cleaning rows of Dirtlifter Powerbrushes™ to dig deep into dirt, yet be gentle enough to groom your carpet for professional style results. Custom Clean® dial allows you to choose between light clean, normal, heavy traffic or water rinse for complete control of the cleaning formulation.
Average Customer Rating:
(66 Reviews) 65
Rating Snapshot (66 reviews)
5 stars
35
4 stars
14
3 stars
6
2 stars
3
1 star
8
50 of 66(76%)reviewers would recommend this product to a friend.
Customer Reviews for Bissell Proheat 2X™ Deep Cleaner
Review 1 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
troonorth
Location:Yellowknife, NT
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Works great except...
Date:April 3, 2013
"The machine dispensed the entire contents of the cleaning solution bottle with only one fill of the water bladder, regardless of the cleaning level setting. On the normal cleaning setting you should be able to use two to three bladders of water before running out of cleaning solution. I returned the machines to Bissell, twice. They were quick to replace them but the two replacement machines had the same problem. Other than this major issue, it does a good job. I'm still using it - I just add a quarter to a third of the cleaning concentrate called for to the cleaning solution bottle and use the normal setting."
+1point
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Review 2 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
mare65
Location:Prince George, BC, Canada
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Very Happy With This Cleaner
Date:April 2, 2013
"We have area rugs through out our upper floor. It was either throw them out or try and clean them after our dog became sick for a couple of days. I was very happy with the ease of assembley and clear instructions. The water storage tank did about half of a 5x7 rug before I had to refill the water tank and solution tank. I purchased extra solution and I am glad I did. Clean up was easy, the water storage tank came apart and cleaned up very nice. I had to take the screws out around the brush area and then wiped with papertowel and the brushes I used an old comb to get the pet hair etc out.
Very happy with the amount of dirt that was taken out of the carpet and the machine use it self was very easy."
Very happy with the amount of dirt that was taken out of the carpet and the machine use it self was very easy."
+1point
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Review 3 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
Dolder
Location:St. Catharines, ON, Canada
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Great carpet cleaning machine
Date:December 23, 2012
"I bought the Bissell carpet cleaning machine at Canadian tire, and use it for complete carpet cleaning upstairs and downstairs twice a year. And maintance of the carpets several times through out the year. The machine does an excellent job of cleaning, you have to be patient and move the machine slowly. I saved a lot of money on carpet cleaning by using the Bissell carpet cleaning machine. Also I loan it out to family members, I would recomend the Bissell to anybody. Also I have the Little Green Machine for cleaning our upholstery and our Van which also does an excellent job."
+12points
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Review 4 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
Eliza59
Location:Calgary, AB, Canada
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Do NOT buy this piece of JUNK!
Date:November 22, 2012
"I bought my Bissell Proheat 2X NEW from Canadian Tire and it is broken after using it only TWICE! It will no longer spray the water/solution. I am using the correct solution (which I was told to use)."
-6points
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Review 5 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
Anonymous
Location:Brampton, ON, Canada
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Nice Machine
Date:October 4, 2012
"I received this unit on sale ($50 off) and it does clean the carpets nicely. It also removed stains on the carpet that have been there for some time, but you have to be patient with it moving the machine slowly while dispensing the soap. Don't expect it to do miracles on old flatted high traffic area carpets that has never been cleaned because it wont bring it back up. For the price, I'm happy with the unit and I don't need to call the carpet cleaning guy anymore and spend $250 a pop to get me carpets cleaned. Now I can do it myself and own a cleaning machine too. Mr. Bissell must be a billionaire, lucky guy!!!"
+14points
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Review 6 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
ladydianna
Location:Edmonton, AB, Canada
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Excellent Purchase
Date:August 21, 2012
"I purchased this with a little skepticism, because I have owned carpet cleaners before but I must say this one really did the trick. I loved all the attachments and found them easy to use on my stairs.
The only issue I had was how small the water container was, and I would of like notice when the container became empty. A buzzer would have been nice.
All in all loved it. Wait for it to go on sale, save yourself 50 dollars at least"
The only issue I had was how small the water container was, and I would of like notice when the container became empty. A buzzer would have been nice.
All in all loved it. Wait for it to go on sale, save yourself 50 dollars at least"
+25points
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Review 7 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
Myotis
Location:Sherwood Park, AB
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Success
Date:August 20, 2012
"We had been using Rug Doctors that we rented when we needed them, all the while thinking of purchasing this Bissell. Our dog helped make our decision for us by getting sick all over several large areas of carpet one day (I'll spare you the details, but I'm not talking about vomit). We instantly went out and got this and got home and started using it.
This product saved the carpet in our new house. We did several attacks on the spots of the rug, because we wanted to be sure. The first pass cleaned the rug from visible stain, but we went a few more times till the water came up clean, to make sure it also cleaned the underlay as much as possible. And now you wouldn't be able to tell anything ever happened to our carpet. It's hard to compare this unit to the Rug Doctor, because we only used the Rug Doctor for maintenance cleaning, and we never put it through the paces like we did the Bissell. However the Bissell did impress."
+23points
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Review 8 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
tdavie
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Cleans like it is supposed to
Date:May 31, 2012
"Don't know if I would call this the 'best' carpet cleaner, but with getting a new puppy, I needed something fas!.
Manual wasn't very good (no pictorial diagram of parts, obscenely small fonts), but when put together boy did it clean and deodorize very well.
I do have concerns about longevity, so I used a credit card that extends the warranty."
+22points
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Review 9 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
Appearance
5
out of
5
Quality
1
out of
5
Jandm1234
Location:SK
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Less than 30 days of use and it failed
Date:February 24, 2012
"WHEN it worked, it was great. Did a good job for what it cost, but longevity is not there!!!
Cleaned approx 3 bedrooms, a short hallway, and a set of stairs. It made it through those OK, then we tried to clean a bedroom again; tank stopped spraying, suction stopped working....Not even a week of actual use.
This is the 2nd chance I gave Bissell (First was a Little Green, prior to the green/brown version), and I won't buy anything else from them."
+39points
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Review 10 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
Appearance
5
out of
5
Quality
4
out of
5
ToeCutter
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Great Unless Dropped
Date:January 26, 2012
"PROS:
The 3-5 flavours of 2X Deep Cleaners are virtually the same except for the Pet attachment or Stairs attachment. Once you get the hang of applying the 'juice' and using a slow consistent motion, this product works great. For the stains that don't come out over a couple of passes, I go back with the hand tool and 'erase' it. Consider diluting the cleaner further for additional cost savings.
The 3-5 flavours of 2X Deep Cleaners are virtually the same except for the Pet attachment or Stairs attachment. Once you get the hang of applying the 'juice' and using a slow consistent motion, this product works great. For the stains that don't come out over a couple of passes, I go back with the hand tool and 'erase' it. Consider diluting the cleaner further for additional cost savings.
CONS:
The tank assembly has 2 design defects (re: model 9300-B): 1. It is held in place by gravity only, so it can fall, smash, and take $50 more from your wallet; 2. There are two plastic side shields that are screwed on to protruding stubs on both sides of the tank assembly. If the unit is dropped, pressure on these shields can tear the plastic stubs right off and leave holes in the water reservoir ... begging $50 more from your wallet!
The tank assembly has 2 design defects (re: model 9300-B): 1. It is held in place by gravity only, so it can fall, smash, and take $50 more from your wallet; 2. There are two plastic side shields that are screwed on to protruding stubs on both sides of the tank assembly. If the unit is dropped, pressure on these shields can tear the plastic stubs right off and leave holes in the water reservoir ... begging $50 more from your wallet!
ADVICE:
To Bissell: replace the side shields with clamps.
To Consumer: unscrew the 'pretty' side shields."
To Bissell: replace the side shields with clamps.
To Consumer: unscrew the 'pretty' side shields."
+45points
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Review 11 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
Appearance
5
out of
5
Quality
5
out of
5
Charbear
Location:Mission, BC
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The Best Machine Ever!!
Date:December 28, 2011
"I got this machine as a christmas gift,,, Going back 15 yrs I owned the lower version of this machine and used it for 15 yrs,, never had a problem using it and it still works. I have pets, three cats and two dogs and they are big dogs,, I needed to up grade my machine because it is old and it was time for a new one......... SO i recieved this one and I love it, it cleans very well, its easy to clean and I really like the two tank system.. The machine isnt heavy at all and its easy to push and pull and no access water comes out of the bottem.... I clean my carpets once a month and they come out so clean and smell nice for days and days... I would tell people to buy it cause the machine really works......"
+31points
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Review 12 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
Appearance
3
out of
5
Quality
1
out of
5
SpamNeggs
Location:Southern Ontario
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Poor Quality - won't last
Date:December 11, 2011
"It worked for the first 6-8 months, although leaks were always a bit of a nuisance. The issue, however, has to do with the poor quality of these vacs. Just past one year (maybe 8-10 uses), the shaft connecting the motor to the rotating brush snapped! I was shocked to see that the shaft was barely 3 mm in diameter. Given the stress that the cleaner brush goes thru, you'd think that they would design something a little thicker/stronger
Now I need to replace the entire spinning assembly...assuming I can even find the part.
$300 wasted.
Now I need to replace the entire spinning assembly...assuming I can even find the part.
$300 wasted.
Avoid if you can."
+30points
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Review 13 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
Appearance
1
out of
5
Quality
1
out of
5
Cigar7
Location:Toronto ON
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No Parts are available
Date:July 15, 2011
"I recommend avoiding Bissell products because they won't supply replacement parts for their products. I phoned bissell Canada and they don't have the part and cannot get the part. Then they told me a bissell service centre stocks the part. I phoned the service centre, they did not stock the part, and have never stocked the part. They told me they might be able to get the part, but they only get one shipment a month, so it will be 1 to 2 months before the part comes, if it is available."
+25points
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Review 14 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
Appearance
5
out of
5
Quality
4
out of
5
corrupt
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Happy with purchase
Date:June 18, 2011
"We have an older model of this that was purchased about 7 years ago. It has cleaned many carpets, furniture and vehicles. Recently, our basement flooded when the floats of both our main and back up sump pumps became stuck. We used it and a shop vac to suck up all the water off the concrete - it was a lifesaver!
We do have a few small complaints: it uses way too much soap. We mix detergent and water half and half and use the lowest soap setting.
The seal under the resevoir doesn't always seat properly but that's fixed with a good wipe and a bit of fiddling.
There are sealed sections that can't be properly cleaned and no matter how much you rinse, the little crevices stay gunky. We've never noticed any mould or smell but it looks gross.
The upholstery attachment really needs a powered brush. Again, we have an older version of the machine listed so perhaps they changed that. Even without a brush, it still pulls out lots of dirt.
While it will never compare to a professional machine, it still does a great job. It's incredible how much dirt can be in a carpet. If you have pets, no matter how well you vacuum beforehand and no matter how often you clean it, the amount of hair that it brings up will amaze and horrify you.
Overall, we have been quite happy with this machine and would definitely recommend it."
We do have a few small complaints: it uses way too much soap. We mix detergent and water half and half and use the lowest soap setting.
The seal under the resevoir doesn't always seat properly but that's fixed with a good wipe and a bit of fiddling.
There are sealed sections that can't be properly cleaned and no matter how much you rinse, the little crevices stay gunky. We've never noticed any mould or smell but it looks gross.
The upholstery attachment really needs a powered brush. Again, we have an older version of the machine listed so perhaps they changed that. Even without a brush, it still pulls out lots of dirt.
While it will never compare to a professional machine, it still does a great job. It's incredible how much dirt can be in a carpet. If you have pets, no matter how well you vacuum beforehand and no matter how often you clean it, the amount of hair that it brings up will amaze and horrify you.
Overall, we have been quite happy with this machine and would definitely recommend it."
+39points
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Review 15 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
Appearance
3
out of
5
Quality
1
out of
5
carfrae
Location:Mississauga, Ontario
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Not at all happy!
Date:May 17, 2011
"I had high hopes for this cleaner-we are in the midst of moving and need to clean carpets in existing and future home. On the water tank, the top latch would never seal onto the water supply tank and it required considerable intervention to get the two pieces to fit together securely so that we could operate the unit propertly. Once we "fiddled" with the two pieces, the unit was a great cleaner."
+10points
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Review 16 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
Appearance
5
out of
5
Quality
2
out of
5
Dezzo
Location:Halifax, NS
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Cleans well, but has some quality issues
Date:February 19, 2011
"I spoke to several people who own vacuum shops, and who repair vacuums and related products.
They all told me that when this machine works, it works well. However, there are numerous known issues with it, and every repairman I talked to said that it is extremely difficult for them to repair.
A few even said they flat out refuse to do repairs on these machines, as it may take them 10 minutes to replace the part, but it can take them an hour to successfully put the machine back together into a working order, and they often need to take it apart and put it back together numerous times to get it to work. A real awkward machine to do service on.
Also, the water and detergent solution is dispensed via a pump, which is a common part that needs to be replaced.
The tubes inside the machine which carry the water and detergent are very narrow, and clog easily, especially if there is any residue left in the machine after use. If you rinse your carpets with hot water after using the detergent, that may be enough to fend off that problem, but it's hard to say.
It is a good idea to rinse your carpets with plain hot water after shampooing them. Shampoo that is left in the carpet can actually attract more dirt!
I found this machine did an excellent job of sucking up remaining water from the carpet. Just move the machine very very slowly, a few inches at a time, and you will see the water being sucked out of the carpet. When you see no more water being extracted, move onto the next section.
This carpet cleaner comes on sale several times per year, and is certainly a better value at the sale price.
If possible, when purchasing an expensive item like this which is prone to having problems, make the purchase on a credit card that offers extended warranty protection, so that you can get an extra year of warranty through the credit card company.
Not all cards offer this, so check with your bank."
Not all cards offer this, so check with your bank."
+85points
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Review 17 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
Appearance
5
out of
5
Quality
5
out of
5
generalgman
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Money Well Spent
Date:November 27, 2010
"As a person who purchases a lot of profesional tools for my job, I was sceptical when buying this extractor. Many products look good but fail to perform the job at hand.
After using this extractor many times, I cannot believe how well it works. The ease of use is amazing. Very quiet motor, well built and cleans like professional cleaner.
Only drawback I found is the fresh water resevoir is a bit small and using it for a large job requires numerous trips to the tap.
All in all, I would recommend this product for someone who is looking for a quality carpet cleaner for a very reasonable price.
Nice to find a company who still builts a quality product!"
After using this extractor many times, I cannot believe how well it works. The ease of use is amazing. Very quiet motor, well built and cleans like professional cleaner.
Only drawback I found is the fresh water resevoir is a bit small and using it for a large job requires numerous trips to the tap.
All in all, I would recommend this product for someone who is looking for a quality carpet cleaner for a very reasonable price.
Nice to find a company who still builts a quality product!"
+31points
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Review 18 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
Appearance
4
out of
5
Quality
5
out of
5
yyc1
Location:Calgary, AB
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Money well spent
Date:September 17, 2010
"We've had the 2x for about 3 weeks now, and have very successfully cleaned most of our carpets and stairs. Overall very pleased, just a couple of small suggestions.
Firstly, when moving the machine with the trigger depressed, try releasing the trigger about 6 - 9 inches prior to where you're planning to stop. The fluid doesn't stop spraying immediately, so this cuts down on excess fluid at the ends of your rows.
Similarly, moving the machine more quickly while squeezing the trigger, then *very* slowly when sucking up the liquid. This reduces the quantity of water and solution that's used, and improves drying time significantly.
As far as the cleaning solution goes... We had a another smaller machine prior to the 2x, so we learned that the recommended concentration of cleaning solution is somewhat excessive. At times, we've just used just hot water with no cleaning solution, which works well by itself. Thus, with the 2x, we use about 7/8 water in the solution tank, and about 1/8 of the concentrated Bissell cleaner. This cuts down on the cost, seems to be just as effective.
Overall we're very pleased with the 2x, and would recommend it to anyone who wants clean carpets."
+65points
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Review 19 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
Appearance
3
out of
5
Quality
4
out of
5
ElectroWizard
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Very Pleased with results
Date:March 20, 2010
"Bought this to clean my basement carpet after a flood. Yep, sewage backup, not pretty. It did a remarkable job! Took a bit of work, and a lot of cleaner/disinfectant, but was able to salvage the carpet and padding. I don't think this was what the manufacturer intended it to be used for, but it did a great job anyway. Money well spent!"
+50points
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Review 20 for Bissell Proheat 2X™ Deep Cleaner
Overall Rating
Appearance
4
out of
5
Quality
4
out of
5
IMHO2
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Cleans carpets...
Date:March 18, 2010
"I like to think I keep a pretty clean home, and when I used this the first time I was disgusted with the dirt that came out of my carpets. You need to take your time with it, but it works very well. I have had many friends borrow it, that have bought one for themselves afterwards..."
+37points
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